Returns & Exchanges
At The Magic Trunk, we want you to be completely enchanted by your purchase. If you are not entirely satisfied, we offer a 30-day return policy for most items in their original condition.
Initiate Your Request
Log into your account portal or contact our customer support team with your order number to begin the return authorization process.
Prepare Your Package
Securely pack the items in their original packaging, ensuring all tags are attached and the product is in its unused, original state.
Ship It Back
Attach the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our team inspects the returned items, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing